L&O Medical - Terms of use

Last updated:2026-09-14

1. Identification of the site owner

This website is operated by:

Legal name: <RAZON SOCIAL>
Trade name: L&O Medical
Tax ID: <NIT>
Address: <DIRECCION>, <CIUDAD>, Colombia
Email: <CORREO DE CONTACTO>
Bogotá phone: +57 3135759999
Ibagué phone: +57 3004639184
Website: https://www.lyomedical.com.co

2. Acceptance of these terms

By accessing this site, browsing it or sending us a message through the contact form, you accept these terms of use in full. If you do not agree with them, we ask you not to use the site.

These terms are complemented by our Privacy policy, which explains how we process the personal data we receive through the site.

3. The content is informational only

The content of this site, including the descriptions of bioregulatory medicine, IV therapy and autosanguis, is purely informational and educational. It does not constitute medical advice, diagnosis or treatment, it does not replace an in-person consultation with a health professional, and it must not be used to self-medicate or to stop or change an ongoing treatment.

Reading this site and submitting the contact form do not create a doctor-patient relationship. That relationship arises only from the medical consultation, after an individual clinical assessment. No answer we give by email, phone or messaging replaces that assessment.

The results of any therapy depend on each person’s particular condition, their medical history and their adherence to the treatment. Nothing published on this site should be understood as a promise or guarantee of a result.

This site is not an emergency channel. If you are facing a situation that needs immediate care, go to the nearest emergency service or call your local emergency line.

4. Who may use the site

The site is intended for adults with the capacity to enter into obligations. If you are a minor, use it only under the supervision of whoever holds parental authority or your legal representation.

5. Permitted use

You may read and share the content of the site for personal and informational purposes. In using it you undertake not to:

Use the site for unlawful purposes or contrary to good faith.
Attempt to breach the security of the site, access unauthorised areas or interfere with its operation.
Send automated, bulk or unsolicited messages through the contact form.
Extract, reproduce or reuse the content systematically or for commercial purposes without our written authorisation.
Impersonate another person or supply false data in the contact form.

6. Intellectual property

The texts, images, logos, trademarks, designs and other elements of the site are our property or are used with the authorisation of their owners, and are protected by intellectual property rules. Their reproduction, distribution or modification without prior written authorisation is prohibited, except for the personal and informational use described in the previous section.

7. Third-party links and content

The site may contain links to third-party pages, embedded maps and social network share buttons. We do not control those services and are not responsible for their content, availability or privacy policies. When you access them you are subject to their own terms.

8. Availability of the site

We aim to keep the site continuously available, but we do not guarantee uninterrupted or error-free operation. We may suspend it temporarily for maintenance or updates, or for reasons beyond our control, and we may change or withdraw content at any time.

9. Limitation of liability

To the extent permitted by law, we are not liable for damages arising from the use of, or the inability to use, the site, nor for decisions you take relying solely on its informational content without having consulted a health professional. Nothing in this clause limits the liability that Colombian law declares non-waivable, in particular liability arising from wilful misconduct or gross negligence and the liability attaching to the actual provision of health services.

10. Indemnity

You undertake to hold us harmless against third-party claims arising from your use of the site in breach of these terms or of the law.

11. Personal data and cookies

The processing of the data you send us through the contact form, including any health information, is governed by our Privacy policy. Non-necessary cookies are only activated if you accept them, and you can change your choice at any time from the Cookie settings link in the footer.

12. Changes to these terms

We may amend these terms to reflect legal or technical changes, or changes in our services. The version in force will always be the one published on this page, with its update date. Using the site after an amendment implies its acceptance.

13. Governing law and jurisdiction

These terms are governed by Colombian law. Any dispute arising from their interpretation or application will be submitted to the competent courts of the Republic of Colombia, without prejudice to the consumer protection rules that may apply.

14. Contact

For any question about these terms write to us at <CORREO DE CONTACTO> or contact us on the phone numbers listed in section 1.